About Novo Group | Novo Group
Compliance Coordinator
Vicki Layde
Full Time


Indianapolis, IN


Company Description:

myCOI is an early industry-leader in the insurance technology space providing an innovative SaaS solution for tracking, processing, and managing certificates of insurance. Our Purpose - Erase the Worry through The Work We Do – Eliminating the disruptive impact of an insurance claim. Based in Indianapolis, myCOI’s proven track record of national growth and success has impacted hundreds of customers who use our products and services ranging from Fortune 100, Higher Education, Construction, Logistics, Healthcare, Property Management, down to some of our local favorite sports teams. myCOI Central offers an easy-to-use, cloud-based solution to protect organizations and ensure end-to-end compliance. It’s smart technology that has our industry expertise built right in-designed to provide a single place to view COI’s, compliance, and risk reporting, for vendors, suppliers, tenants, subcontractors, franchisees, and carriers. myCOI’s channel partners, a great leadership team that is energetic, innovative, and goal-oriented; along with living our core values: Unite, Reach, Own It, Choose Positive and Innovate, drives our continued growth and success.

We work hard to maintain an open, supportive culture that promotes the pursuit of excellence. As a member of our team, you’ll enjoy a competitive compensation package, great work-life balance and an innovative, supportive culture. We know that myCOI’s success derives from great teamwork and each individual’s exceptional results. Join us on our mission to disrupt, innovate, and lead the industry!

Position Summary:

The Compliance Coordinator is responsible for providing best in class support to our commercial customers. This position involves examining certificates of insurance and endorsements for completeness, accuracy, and conformance to contract requirements. As a liaison between agents and our clients, you will conduct scheduled client account reviews, provide guidance regarding our systems and technology and be responsible for providing insurance agents with policy coverage verifications and cancelations. An analytical mindset; focus on accuracy and providing a great agent and client experience is key.

What Makes this a Great Opportunity:

  • Represent a leading SaaS company with the most innovative technology in the industry and a 95% customer retention rate
  • Work with supportive leadership and with co-workers focused on helping you succeed
  • Professional growth & learning opportunities
  • Great work-life balance, company culture and benefits


Essential Responsibilities:

·         Experience in commercial insurance is required

·         Working with a professional and family-oriented team

·         Examine Certificates of Insurance and Endorsements for completeness, accuracy, and conformance to our client’s contract requirements

·         Following up with Insurance agents to verify policy coverage and cancellations

·         Act as a liaison between agents and our clients

·         Provide detailed and accurate review

·         Learn and utilize company’s technology

·         Answer client inquiries about compliance matters

·         Follow established review process

·         Perform client account review


Basic Qualifications:

·         5+ years in a commercial insurance compliance related role

·         Extensive knowledge of General Liability, Umbrella, Workers Compensation, and other business policies is required.

·         Excellent verbal and written communication skills

·         Ability to multi-task, prioritize, and manage time effectively

·         Passion for customer service

·         Demonstrated problem resolution skills

·         Ability to make quick decisions

·         Proficient use of Microsoft Word and Excel

·         Drive for excellence

·         Team Oriented



·         Competitive compensation package


·         Medical

·         401k

·         HSA

·         Dental

·         Vision

·         STD

·         Pet Insurance

·         Life

·         Paid Time Off (Holiday, Vacation, 8 hours community volunteer time)


·         Preference given to candidate residing within a commutable distance of Indianapolis.


Novo Group, Inc. is an equal opportunity employer and recruitment services provider and does not unlawfully discriminate against any applicant or candidate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other class protected by federal or state law.


Req ID Number:                                   JO-1909-6589

EEO Job Category:                              

For Further Information Contact:

Vicki Layde

Senior Recruiting Consultant



Would you like to apply to this job?

Apply for the Compliance Coordinator position

Previous MonthNext Month